April 13, 2017
Effective April 20, 2017, Final Mix will no longer be available for purchase. We expect you may have questions, and aim to address them below.
Will I be able to download RX Final Mix after it’s discontinued?
Yes! You will be able to download and authorize Final Mix from your account page if you would like to continue using it after it is no longer officially supported.
What kind of product support can I expect going forward?
In the event of compatibility issues that arise with supported hosts or operating systems, we will provide updates to RX Final Mix through April 20, 2018.
Can I still get customer support for RX Final Mix?
As with any product, our Customer Care team provides technical support for account, authorization, and in-depth product questions for 12 months from the date of purchase. After 12 months of ownership, we’ll still help with any account or authorization questions. For more detailed help, we encourage you to check out the Help Documentation and our Knowledge Base.
Why is RX Final Mix being discontinued?
Our latest mixing plug-in, Neutron, represents our latest technological advancements in processing and workflow, and addresses both music and post production. Rather than re-working our RX Final Mix code, we needed more freedom to develop next-generation technologies within a modern codebase. Between the new features and enhanced DSP, we believe Neutron deserved to become its own product line.
Will Neutron do the same things RX Final Mix can?
We took great care in making sure our RX Final Mix customers were considered in the making of Neutron, and have folded its functionality into Neutron and Neutron Advanced. We appreciate you choosing RX Final Mix, and we hope you’ll love Neutron, too.
What features are included in Neutron?
Neutron includes RX Final Mix presets, Dynamic EQ, True Peak Limiter, Surround Support (Neutron Advanced) and additional post-friendly features. We’ve outlined those areas of cross-compatibility below.
Final Mix Cross-Compatibility with Neutron and Neutron Advanced
|Presets||Presets included in RX Final Mix for Dialogue, Master Bus, Music Bus, SoundFX, and Production Elements are also included in Neutron and Neutron Advanced.|
|Dynamic EQ||Neutron and Neutron Advanced feature the same industry-leading DSP included in RX Final Mix, with added side chain functionality to sonically balance sub-mixes.|
Neutron, like RX Final Mix, features our BS.1770-4 compliant True Peak Limiter.
Neutron Advanced supports up to 7.1 surround in all five modules and individual plug-ins.
Zero Latency Mode
Neutron’s high-quality, CPU-efficient audio processing offers zero-latency processing across all mixing modules, allowing for a smoother, more precise results
|Track Assistant||With Neutron’s Track Assistant, resonances and sibilances are detected with Learn Functionality.|
Where can I learn more about how to use Neutron?
Our blog is a go-to resource for product tutorial content, tips and tricks, product news, and more. To get started with Neutron, check out:
As a loyal RX Final Mix customer, may I get a special upgrade price to Neutron?
Yes! As a thank you for supporting RX Final Mix, we're offering an exclusive loyalty discount on upgrades to Neutron Advanced and the RX Post Production Suite. Through May 31, 2017, RX Post Production Suite purchases include a free upgrade to RX Post Production Suite 2, which will include Neutron Advanced.
Log in to your account to view pricing.
If you have additional questions, please feel free to reach out to our Customer Care team.