Neutron Support Policy

October 5, 2016

How long does iZotope provide customer support for Neutron?

You can email us with any question for 12 months after you buy Neutron. Past 12 months, we’ll still help you with your account and authorization, and if you need more in-depth help on how to use the product, you can check out our FAQs and Tutorials.

How long does iZotope support Neutron products?

Although we can’t guarantee it, we do our best to keep Neutron up to date and working with the latest major operating systems and plug-in host software, including at least 12 months after the product is upgraded to a new major version.  Sometimes, other companies make changes that we’re not able to support, but we actively work with other companies to avoid these sorts of compatibility problems.

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